Hidden Top Heritage

Privacy Policy
Effective Date: 24 December 2024

Hidden Top Heritage (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

1. Information We Collect

We may collect and process the following types of personal information:

  • Personal Data: Name, contact details (email address, phone number), and any other details provided during inquiries or bookings.
  • Usage Data: Information about your interactions with our website, including IP address, browser type, and browsing activity.
  • Cookies: We may use cookies to enhance your website experience.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and manage our services, including bookings and inquiries.
  • To improve our website and customer experience.
  • To communicate updates, promotions, or other relevant information.
  • To comply with legal obligations.

3. Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to external parties, except in the following circumstances:

  • To trusted third-party service providers who assist us in operating our website or delivering services, subject to strict confidentiality agreements.
  • When required by law or to comply with legal processes.
  • To protect our rights, property, or safety, or that of others.

4. Data Security

We implement reasonable security measures to safeguard your personal data against unauthorized access, disclosure, or destruction. While we strive to protect your information, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

5. Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the retention period has lapsed, the data will be securely deleted.

6. Your Rights

Under the PDPA, you have the following rights:

  • To request access to your personal data.
  • To correct inaccuracies in your personal data.
  • To withdraw consent for the use of your data, subject to legal or contractual restrictions.

To exercise these rights, please contact us at [email protected] or via phone at +65 6341 4563.

7. Third-Party Websites

Our website may contain references to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Any changes will be effective when posted on this page with the revised date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

We are committed to ensuring your privacy and will address any concerns promptly.

This Privacy Policy is compliant with Singapore's Personal Data Protection Act 2012 (PDPA) and reflects our commitment to protecting your personal data.